Glencore Coal Inductions

Welcome to the booking site for Glencore Coal Generic Inductions.

All employees and contractors working on Glencore Coal sites are required to complete a generic induction every four years.

Due to the current health concerns involving the Coronavirus (COVID-19)

  • GCAA Baal Bone Training Centre has implemented strategies to maintain a healthy and safe environment for those attending the GCAA Generic Induction.
  • No training attendee who is showing signs of flu like symptoms are to attend the GCAA Generic Induction.
  • Please reinforce to your employees the requirement of washing hands.
  • We also suggest attendees provide their own water.
  • Our normal booking policy applies.

Before attending your Glencore Generic Induction you need to be registered in the Glencore Workforce On-boarding System (GWOS).
Please complete a verification application to get your details updated in Glencore’s Training Management Systems.
The following link will direct you to this website:
Your access to a GCAA site may be impacted if the above is not completed.

Please proceed to the ‘courses’ tab to find a suitable date and location to book your induction.

Cost Incl GST $199.10 $199.10
Locations Baal Bone:
Castlereagh Hwy, Cullen Bullen NSW 2790
Mackay: Glencore Mackay Office
Ground Floor, The Avenues Complex
25-29 Evans Avenue, North Mackay Qld 4740

Please note: Parking is behind Concept Tiles – 37 Evans Avenue North Mackay, 2 doors down from the complex.
Newcastle: West Wallsend Colliery
The Broadway, Killingworth
Department of Agriculture & Fisheries Emerald Training Facility (formerly Emerald Agricultural College)
27275 Capricorn Highway, Emerald (on the Blackwater side of Emerald)
Singleton Bowling Club:
50 Pitt Street
Payment Contractors - Visa or MasterCard (purchase order not available)
Site Employee - Please contact us to arrange monthly recharge
Contact Us
02 6350 6900
Instructions on how to book Click here to view the booking instructions (pdf)

Terms and Conditions

All fees will be paid prior to the commencement of training unless prior arrangements are made with Glencore Coal Assets Australia Pty Ltd.
All transactions are in Australian Dollars only.

Cancellations are subject to the terms and conditions outlined below.

Refund and Cancellation Policy

An application for a refund is addressed according to the notice given by the person making the request:

  • 3 days (or more) prior to the commencement of the course – 100% refund.
  • Between 2 days and the commencement of the course – no refund.
  • Withdrawal during the course – no refund.

Where a refund is due to a candidate, the applicable refund amount will be provided within thirty days.


Rebooking attracts no penalty if completed 48 hours before the day the course commences.

Late Arrivals

Arriving late to a course affects the learning outcomes of all students. Glencore Coal Assets Australia Pty Ltd reserves the right to refuse entry to candidates who arrive late to a course. In this case, the candidate will forfeit 100% of the course fee.


Glencore Coal Assets Australia Pty Ltd reserves the right to cancel, postpone or re-schedule courses due to low enrolments or unforeseen circumstances. Should this occur a full refund or an alternative enrolment date will be offered.

Glencore Coal Assets Australia Pty Ltd reserves the right to change course fees, dates, content, trainers or method of presentation at its discretion.

* NOTE: Placement of an order for services constitutes acceptance of the above terms and conditions.

Security capabilities and policy for transmission of payment card details

To safeguard your credit card details, Glencore Coal Assets Australia Pty Ltd will not collect or store your credit card details on this website. Sensitive cardholder data is managed independently by Commonwealth Bank (CBA) through the CBA merchant internet payment facility.

Consumer data / Privacy Policy

Personal information collected through the online booking system is stored electronically. Your personal information will be treated in accordance with legal provisions under the Australian Law concerning data protection. This information will not be disclosed to anyone outside of Glencore Coal Assets Australia Pty Ltd, however limited information may be provided to Damstra Mining Services in order to streamline and complete your authorisation to work on an Glencore mine site.